At The Dentists, we love welcoming new patients to our friendly modern practice. Our professional team are here to assist you in any way required, to make your visit a comfortable and positive experience whilst in our care.
When arriving at our practice, you'll be warmly greeted by our friendly receptionist before being invited to make yourself comfortable in our relaxing waiting room. We have calming music, free wifi, aromatherapy and beautiful photographs of around Melbourne.
Our receptionist team will be here to help answer any of your queries about your visit. We ask that you please arrive 5 minutes before your appointment, to allow for time to fill out a medical history form. This information will assist our dental team with your important relevant information. Remember to bring your health fund card and Medicare card to your visit.
Most new patients request a check up and clean at their first appointment. For new patients this will take 60 minutes. During your appointment you will be welcomed by Dr Rickman and your concerns will be discussed carefully. He will run through your full history and get an understanding of your dental issues. During this time, a full oral examination will take place to assess your mouth, gums and teeth for any signs of concern. Dr Rickman may recommend taking x-rays of your teeth/mouth. He might also take some photographs and moulds of your teeth if necessary.
If you require further treatment we will provide options and full written estimates of the cost involved. We do offer flexible payment plans for larger treatments to make our services accessible for all patients.
We understand that you may be feeling nervous or anxious about your first visit. Please make it known to our friendly reception team if you are feeling anxious when booking your appointment.
Remember, we have seen it all before, so our experienced team are here to assist you offering a gentler approach to dentistry, in a fun, relaxed environment. Dr Rickman will never rush a patient, and will ensure he provides plenty of time to fully discuss treatment and address any questions you may have.
If you are especially nervous, please ask our team about the option of sedation dentistry.
If you are in pain, please inform the receptionist when booking your first appointment. We will book you enough time to try to get you out of pain at this first appointment.
We love treating children. We understand how important your child's first visit is, so we try to make it a fun experience, like allowing your child to hold the mirror and count their teeth. Children love using our wand-like intraoral camera to see their smiles and teeth on the screen.
This funding from Medicare provides basic dental services to children. Dental services are capped at $1,026 over 2 consecutive calendar years.
We believe your family deserves access to dental treatments. We strive to keep high-quality dental care accessible to all. We have partnered with financial solutions that allow you to confidently manage your healthcare budget.
We accept all health funds and payments/deposits through EFTPOS, VISA, AMERICAN EXPRESS and MasterCard. Patients can conveniently claim Health Fund Rebates on the spot with HICAPS link. Indeed, we seek to cater to patients from all walks of life, making treatment available to everyone.
We try to make payments easy and affordable for you. For complex and involved treatment plans, we offer dentistry finance options as part of the planning process for patients.
Package includes new patient check up, periodontal chart, 2 small X-rays, cleaning & fluoride treatment on same visit.
* Offer valid for new patients on your first visit. The value of the individual items is $453
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